Photo: Thirdman / Pexels

Services

What we do

01A second opinion
One decision, looked at properly, before it is made rather than after.
02Working out what is wrong
Time with your people and your numbers, and an honest account of what we find, including the parts nobody enjoys hearing.
03Planning
Where the business is going, on a page or two short enough that people actually read it.
04Process and operations
The daily work mapped, simplified, and the steps nobody can explain removed.
05Pricing and margins
What each thing actually costs you to deliver, which is usually the most useful afternoon of the whole job.
06Coaching
Regular sessions for owners and managers who have nobody to think out loud with.
07Training
Practical sessions for teams, built around what they actually do, not a slide deck.
08Projects
Brought in to run something specific and hand it back finished and documented.
09Getting started
For new businesses: the decisions that are hard to undo later.

Buy from us

A few things people ask for, paid for here and collected or delivered.

In a few words

  1. 01

    Something to act on

    Every piece of work ends with decisions and next steps, written down and short enough to be read.

  2. 02

    A price, not a day rate

    Agreed for the work, so thinking time is not a meter running.

  3. 03

    Honest about fit

    If this is not what you need, or you can do it yourselves, we will say so on the first call.

  4. 04

    Plain words

    No frameworks with invented names, and nothing you cannot repeat to your team.

Questions clients ask

What do I get at the end?

Decisions, next steps and whatever tools the job needs — written plainly and short enough to be used.

How do you charge?

A price for the work, agreed before it starts. Not a day rate that rewards taking longer.

How long does it take?

Most work is weeks, not months. If it needs longer, we will say so at the start.

Will you need to talk to our staff?

Usually, and it works better when they know why. What individuals say stays with us; what we report is what we found.

Do you work with small businesses?

Yes. Much of this matters more when there are five of you than when there are five hundred.

What if we could do this ourselves?

Then we will tell you that on the first call, and how. It costs us a job and saves you a bill.

Your basket

Your basket is empty.

Consulting Look 1Look 2Look 3 Ready-made · €100 ($119) Македонски All ready-made sites Start with this look