Told what is wrong, and what it costs, before we touch it

Servicing

Full and interim: oil, filters and the checks the manufacturer set, with a list of what we found.

Diagnostics

Warning lights read properly, then traced — the code is where the work starts, not where it ends.

Brakes

Pads, discs, fluid and handbrakes, checked and priced before anything comes off.

Timing belts and chains

The job that is cheap to do and ruinous to skip, quoted with the water pump where it shares the work.

Clutches and gearboxes

The big jobs, quoted in writing with the labour set out separately.

Suspension and steering

Shocks, bushes, bearings and the knock you have stopped noticing.

Wheel alignment and balancing

For tyres wearing on one edge and a steering wheel that will not sit straight.

Tyres and exhausts

Fitted and balanced, and the exhaust repaired rather than replaced where that is honest.

Batteries, starters and alternators

Starting problems found rather than guessed at.

Air conditioning

Regassed and checked for leaks, before summer rather than during it.

Test preparation

Checked over before the annual test, so it fails on our ramp and not on theirs.

Pre-purchase checks

Before you buy somebody else's car, we will tell you what it needs.