Photo: Anıl Karakaya / Pexels

Water where it should be, and nowhere else

Leaks, boilers, bathrooms, blocked drains and the tap that has been dripping since spring. Ring for anything urgent — we will tell you what to turn off while we are on the way.

  1. 01 / 04CallTell us what is leaking.
  2. 02 / 04FindThe cause, not just the drip.
  3. 03 / 04FixRepaired properly.
  4. 04 / 04TidyLeft clean, with the water back on.

What you get

What we do

  1. 01Leaks and burstsFound, stopped and repaired, including the ones behind a wall or under a floor.
  2. 02Boilers and water heatersServiced, repaired and replaced, with the options explained before you commit.
  3. 03Blocked drains and wasteSinks, toilets and outside drains cleared, and the cause found rather than just poked.
  4. 04BathroomsWhole rooms fitted, or one suite swapped, with tiling and making good.
  5. 05Taps, toilets and cisternsDripping, running, blocked or simply old.
  6. 06Radiators and heatingCold ones bled and balanced, new ones fitted, systems flushed.
  7. 07Underfloor heatingLaid, tested and connected, and diagnosed when a loop stops giving heat.
  8. 08ShowersPressure, pumps and the showers that have never been right.
  9. 09PipeworkRepiping a flat or a run, in copper or plastic, with proper isolation valves so the next repair is easier.
  10. 10Water meters and limescaleMeters fitted and moved, and hard water dealt with before it eats the boiler.
  11. 11Outside taps and drainageWater where you want it, and away from where you do not.
  12. 12EmergenciesRing, and we will talk you through what to turn off first.

What happens when you ring

Whether it is a burst pipe or a new bathroom, the order is the same.

  1. Step 1

    You call

    Tell us what is wrong. If it is urgent, we tell you what to turn off first.

  2. Step 2

    We quote the rate

    Before we come out, so there is no surprise at the door.

  3. Step 3

    We find the cause

    Not just the wet patch — the joint, the seal or the blockage that made it.

  4. Step 4

    We fix or explain

    Repaired on the day where we can, or the options set out plainly with prices.

  5. Step 5

    We tidy up

    Old parts taken away, everything run and tested, and the floor left dry.

The businessA plumber who answers the phone

Most plumbing is not complicated; the hard part for a customer is finding somebody who turns up and says what things cost. That is the business we are trying to run.

We will tell you when a repair is the sensible thing and when you are throwing money at something that needs replacing. You get the choice either way.

Photo: Sergei Starostin / Pexels

Something leaking now?

Turn it off at the stopcock and ring us. We will tell you what to do until we get there.

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