Services

What we do

01Leaks and bursts
Found, stopped and repaired, including the ones behind a wall or under a floor.
02Boilers and water heaters
Serviced, repaired and replaced, with the options explained before you commit.
03Blocked drains and waste
Sinks, toilets and outside drains cleared, and the cause found rather than just poked.
04Bathrooms
Whole rooms fitted, or one suite swapped, with tiling and making good.
05Taps, toilets and cisterns
Dripping, running, blocked or simply old.
06Radiators and heating
Cold ones bled and balanced, new ones fitted, systems flushed.
07Underfloor heating
Laid, tested and connected, and diagnosed when a loop stops giving heat.
08Showers
Pressure, pumps and the showers that have never been right.
09Pipework
Repiping a flat or a run, in copper or plastic, with proper isolation valves so the next repair is easier.
10Water meters and limescale
Meters fitted and moved, and hard water dealt with before it eats the boiler.
11Outside taps and drainage
Water where you want it, and away from where you do not.
12Emergencies
Ring, and we will talk you through what to turn off first.

Buy from us

A few things people ask for, paid for here and collected or delivered.

What happens when you ring

Whether it is a burst pipe or a new bathroom, the order is the same.

  1. Step 01

    You call

    Tell us what is wrong. If it is urgent, we tell you what to turn off first.

  2. Step 02

    We quote the rate

    Before we come out, so there is no surprise at the door.

  3. Step 03

    We find the cause

    Not just the wet patch — the joint, the seal or the blockage that made it.

  4. Step 04

    We fix or explain

    Repaired on the day where we can, or the options set out plainly with prices.

  5. Step 05

    We tidy up

    Old parts taken away, everything run and tested, and the floor left dry.

Questions people ask

Water is coming through the ceiling. What do I do?

Turn the water off at the stopcock and the electrics off in that room if it is near a light. Then ring us.

What does a call-out cost?

You are told the rate before we come, and the price of the work before we start. No surprises at the door.

Can you come today?

Often, for emergencies. Ring early and we will tell you honestly where you are in the day.

The boiler has stopped. Is it worth repairing?

Sometimes. We will tell you what the part costs, what the boiler is worth, and let you decide rather than deciding for you.

Do you fix somebody else's work?

Regularly. Send a photograph and we will tell you what it needs.

Do you take cards?

Yes, at the door or by transfer afterwards, whichever is easier.

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